Frequently Asked Questions

SUPeR is MPB's Suppliers e-Registry, and it is a centralized online registration capability for all existing and new suppliers to MPB and its group of companies. It aims to ensure that registered suppliers have met MPB's pre-qualification criteria.

SUPeR aims to improve the analytical and automation processes across MPB's procurement value chain.

SUPeR also allows MPB to centrally manage a wider pool of approved suppliers and evaluate their performances every time a purchase cycle is completed.

All documents submitted to MPB during the registration process will be kept with the strictest confidentiality.

Suppliers who want to conduct and/or continue conducting business with MPB need to be successfully registered via SUPeR. The successful registration is effective upon receipt by the suppliers of an email notifying the same.

1. Go to https://suppliers.mediaprima.com.my.
2. Read through and understand the Guidelines and Terms of Use.
3. Review SUPeR's list of Business Categories and select only the products and/or services your company has the capability to supply to MPB.
4. Click 'Get Started', select your registration type (Individual or Company), and then review and digitally accept both MPB's Personal Data Protection Notice and MPB's Suppliers' Code of Conduct.
5. Complete all relevant fields in the online registration form and upload the required supporting documents directly to the portal.
6. Review your details and submit the application online to complete the digital registration process.

No. The registration via SUPeR is free.

Appoint an authorised representative of your company/organisation to conduct the registration application. The authorised personnel must be at least a manager and have access to all necessary information and required documents.

The registration process via SUPeR is the same for all suppliers. However, the requirements differ depending on company type (e.g., Sdn Bhd, sole proprietorship/partnership, foreign company), individual supplier, or Malaysian statutory bodies.

No. You must appoint an authorised representative from among your organisation's staff.

You should include all your relevant products and services under a single registration to ensure your full capabilities are visible to the MPB group.

Yes. Registration is required for all suppliers who supply products, services, or both.

No. The registration process is compulsory for all suppliers who want to do business with MPB.

Common reasons include using an outdated browser or incorrect email/password/registration number. For assistance, please contact the team via the details on the Contact page.

Processing may take up to 30 working days from the date you submit all completed forms and required documents on the portal.

Your information will go through a pre-qualification evaluation. Once approved or rejected, you will be notified via email.

No. Selection depends on MPB's purchasing needs/requirements. Registration does not guarantee invitations, purchase orders, or contracts.

You will be notified via email.

There is no expiry. However, a registration may be suspended and/or terminated without notice in accordance with MPB's Suppliers' Code of Conduct and the Guidelines.

Log in to SUPeR and update details. Upload all the details and submit them with certified supporting documents online. Changes will not be reflected until received and approved by MPB personnel.

Yes. MPB assesses performance based on criteria such as on-time delivery, meeting specifications/requirements, and responsiveness, using a 1–5 rating scale after each purchase cycle.

MPB reserves the right to suspend or terminate any application/registration without notice, in accordance with MPB's Suppliers' Code of Conduct and the Guidelines for Supplier Registration Application.